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What is viable?

Viable is an AI-driven platform that specializes in qualitative data analysis to drive product innovation and customer growth. It leverages state-of-the-art AI, specifically GPT-4, to analyze unstructured feedback at scale. Viable’s advanced technology transforms raw data, such as open-ended responses, feedback, comments, and survey responses from various platforms, into actionable insights that exceed human performance in analysis. It ensures data protection through its partnership with OpenAI and seamlessly integrates with other tools to streamline data analysis and insights generation. Viable provides resources and documentation to help users maximize the power of its AI analysis, making it suitable for analyzing customer survey responses, employee feedback, and driving product innovation.

viable Features

AI-Driven Qualitative Data Analysis

Viable uses advanced AI technology to analyze qualitative data, providing valuable insights.
Custom-Tailored Analysis to Meet Unique Business Objectives

Viable offers personalized analysis that aligns with specific business goals and objectives.
Integration with Various Platforms

Viable seamlessly integrates with popular platforms like Pendo, SurveyMonkey, Facebook Pages, and more, making data analysis more efficient.
Resources for Maximizing AI Analysis

Viable provides resources and documentation to help users fully utilize the power of AI analysis and derive the most value from their data.

viable Use Cases

Customer Experience

Viable can analyze customer survey responses, feedback from social media platforms, and comments from various sources to provide richer insights and improve the overall customer experience.
Employee Engagement

Viable can be used to analyze employee feedback, comments, and survey responses, helping businesses gain insights into employee engagement and satisfaction levels, leading to more effective personnel management strategies.
Product Innovation

Viable can drive product innovation by analyzing feedback, comments, and survey responses related to products or services, providing valuable insights for improvement and helping businesses stay competitive in the market.

Related Tasks

Sentiment Analysis

Viable can perform sentiment analysis to determine the overall sentiment of customer feedback and comments.
Topic Extraction

Viable can extract and categorize key topics from unstructured feedback, helping identify common themes and areas of interest.
Customer Satisfaction Monitoring

Viable enables tracking and monitoring of customer satisfaction levels over time based on qualitative feedback.
Competitive Analysis

Viable can analyze feedback and comments related to competitors, providing insights into their strengths, weaknesses, and areas for improvement.
Feature Evaluation

Viable can analyze customer feedback to evaluate the success and impact of specific product features or updates.
Feedback Prioritization

Viable helps prioritize feedback by identifying high-impact or frequently mentioned issues, allowing businesses to focus on the most critical areas for improvement.
User Persona Development

Viable aids in developing user personas by analyzing feedback and comments to understand the needs, preferences, and pain points of different customer segments.
Qualitative Insights Reporting

Viable generates comprehensive reports and summaries of qualitative data analysis, providing actionable insights for decision-making and strategy development.

Market Research Analyst

Utilizes Viable to analyze qualitative data from surveys, feedback, and social media to identify market trends and consumer preferences.
Product Manager

Uses Viable to gather insights from customer feedback and survey responses to drive product innovation and make data-driven decisions.
Customer Experience Manager

Leverages Viable to analyze customer feedback and comments, improving customer satisfaction and enhancing the overall experience.
HR Analyst

Utilizes Viable to analyze employee feedback and engagement data, helping improve employee satisfaction and retention.
Business Strategist

Relies on Viable's qualitative data analysis to identify market opportunities, assess customer needs, and develop effective business strategies.
UX Designer

Uses Viable to analyze user feedback and comments, gaining insights to enhance the user experience and improve product design.
Marketing Analyst

Leverages Viable to analyze customer survey responses and feedback, allowing for data-driven marketing decision-making and campaign optimization.
Customer Support Manager

Uses Viable to analyze customer support tickets, feedback, and comments, enabling proactive measures to address customer concerns and improve support services.

viable FAQs

What types of data can Viable analyze?

Viable can analyze open-ended responses, feedback, comments, and survey responses from various platforms such as Pendo, SurveyMonkey, Facebook Pages, and more.