Unified AI customer engagement and insights.

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Starts at $39/mo
February 9, 2024
Features
Unified Cognitive Customer Experience Platform
Multilingual AI Chatbot
Conversational Analytics Technology
Best For
Customer Support Representative
Marketing Analyst
Sales Representative
Data Scientist
Use Cases
Customer Service
Marketing Insights
Sales Conversion

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What is Tactful.ai?

Tactful.ai is a unified cognitive customer experience platform that utilizes AI and data-centric approaches to help businesses achieve optimal results across various touchpoints. Its key features include a multilingual AI chatbot and conversational analytics technology. The multilingual AI chatbot engages with customers, reaches out to them, and assists in converting leads into sales. Additionally, the conversational analytics technology provides businesses with insights into customer behavior and preferences by analyzing conversations. Unfortunately, there is limited information available on how exactly Tactful.ai works.

Tactful.ai Features

  • Unified Cognitive Customer Experience Platform

    Tactful.ai offers a platform that combines various AI capabilities to enhance customer engagement across touchpoints.

  • Multilingual AI Chatbot

    The AI chatbot can communicate in multiple languages, enabling businesses to engage and assist a diverse customer base.

  • Conversational Analytics Technology

    Tactful.ai's analytics technology analyzes conversations to provide insights into customer behavior and preferences.

  • Real-Time Assessment of Customer Sentiment and Satisfaction

    The platform can assess customer sentiment and satisfaction levels in real-time, allowing businesses to promptly address any issues and improve customer experience.

Tactful.ai Use Cases

  • Customer Service

    Tactful.ai's multilingual AI chatbot streamlines customer requests, personalizes interactions, and enhances customer loyalty by providing efficient and effective customer service.

  • Marketing Insights

    Tactful.ai's conversational analytics technology helps businesses gain valuable insights into customer behavior and preferences, enabling them to refine their marketing strategies and campaigns.

  • Sales Conversion

    Tactful.ai's multilingual AI chatbot engages with customers, assists in lead conversion, and contributes to increasing sales by providing personalized and prompt support throughout the sales journey.

Related Tasks

  • Streamlining Customer Requests

    Tactful.ai's AI chatbot efficiently handles and routes customer inquiries, ensuring prompt responses.

  • Personalized Customer Interactions

    Tactful.ai's chatbot uses AI to provide personalized and tailored interactions with customers based on their preferences and previous behavior.

  • Customer Engagement and Conversion

    Tactful.ai's AI chatbot engages with customers, building relationships, and assisting in converting leads into sales.

  • Sentiment Analysis

    Tactful.ai's conversational analytics technology assesses customer sentiment and satisfaction levels in real-time, allowing businesses to address issues promptly.

  • Insights Into Customer Behavior

    Tactful.ai's conversational analytics technology analyzes customer conversations to provide valuable insights into behavior, preferences, and trends.

  • Multilingual Support

    Tactful.ai's AI chatbot is capable of communicating in multiple languages, enabling businesses to provide support to a diverse customer base.

  • Marketing Campaign Optimization

    Tactful.ai's conversational analytics technology helps optimize marketing campaigns by analyzing customer conversations and identifying effective strategies.

  • Enhancing Customer Loyalty

    Tactful.ai's AI chatbot engages with customers, providing personalized support and assistance, leading to improved customer satisfaction and loyalty.

  • Customer Support Representative

    Utilizes Tactful.ai's AI chatbot to provide efficient and personalized customer support, addressing inquiries and resolving issues.

  • Marketing Analyst

    Utilizes Tactful.ai's conversational analytics technology to analyze customer conversations and gain insights into behavior and preferences for targeted marketing campaigns.

  • Sales Representative

    Leverages Tactful.ai's multilingual AI chatbot to engage with potential customers, qualifying leads, and assisting in the sales conversion process.

  • Data Scientist

    Utilizes Tactful.ai's conversational analytics technology to extract valuable insights from customer conversations, contributing to data-driven decision-making.

  • Digital Marketer

    Leverages Tactful.ai's AI chatbot to automate customer interactions, collect data, and deliver personalized marketing messages across various touchpoints.

  • UX Designer

    Works with Tactful.ai's unified cognitive customer experience platform to improve the user experience by incorporating AI-driven chatbot interactions and analytics insights.

  • Business Strategist

    Utilizes Tactful.ai's conversational analytics technology to understand customer preferences and align business strategies with customer needs for improved outcomes.

  • Content Creator

    Leverages Tactful.ai's unified AI customer engagement platform to create personalized and engaging content based on conversational analytics insights.

Tactful.ai FAQs

Does Tactfulai have an API?

Yes, Tactful.ai offers an API for businesses to integrate other tools and automate operations.

What is Tactfulai's multilingual AI chatbot?

Tactful.ai's multilingual AI chatbot is a tool that engages, reaches, and converts customers.

What is conversational analytics technology?

Conversational analytics technology helps businesses gain insights into customer behavior and preferences by analyzing conversations.

What is a unified cognitive customer experience platform?

A unified cognitive customer experience platform is a tool that uses AI and data-centric approaches to achieve optimal results across various touchpoints.

What is the real-time assessment of customer sentiment and satisfaction?

Real-time assessment of customer sentiment and satisfaction provides immediate feedback on customer interactions and emotions.

How can Tactfulai help with customer service?

Tactful.ai's multilingual AI chatbot helps streamline customer requests and improve customer loyalty through personalized interactions.

How can Tactfulai help with marketing?

Tactful.ai's conversational analytics technology provides insights into customer behavior and preferences to inform marketing strategies.

How can Tactfulai help with sales?

Tactful.ai's multilingual AI chatbot engages with customers and assists in converting leads into sales.

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